Blog: at work

The problem with resistance is we don't notice it until it’s not there. Well, we notice it, but ignore it. And we we push against it. Sometimes it works. But holy crap it's hard....

We need leverage in crises and times of change. But we don’t have leverage, we create it....

How do we deal with unreasonable people in volatile situations? Negotiate. And we need really good tools....

On a good day, our boss was a bully. But she taught me a valuable lesson: never reason with a bully....

Go be great. When these words surface, I always know what to do next. And I'll let you in on a secret: you know too....

Work is a mess. Fix one problem and there's another. So let's manage expectations: it's going to get weirder. And messier....

We all have stories where one piece of knowledge connects with another, allowing us to do hard new things. Things outside our comfort zone....

Do we have enemies? No, we have have foils – people who put our best qualities and our most embarrassing in stark relief....